Why is it so crucial to modernize your ERP systems? This interview/banter between one company’s wary COO and its committed IT leader tells the story. “We needed a more modern solution.” Deploying a modern, unified Infor ERP has brought new features like mobile apps, collaboration platform, self-service HR portal, and productivity tools. “Just about every department has benefited”: Accounts Payable, Finance, Procurement, Human Resources.